SMS Privacy Policy

CHRISTUS Health Recruiting SMS Privacy Policy

Effective date: Jul 15, 2026

This Privacy Policy explains how CHRISTUS Health ("CHRISTUS Health," "we," "us") collects, uses, and protects information in connection with the text (SMS) messages we send to job applicants. It applies only to our recruiting SMS program and does not replace any general CHRISTUS Health privacy policy.

Information We Collect

When you apply for a position and consent to receive text messages, we collect your mobile phone number and a record of your consent, including the date, time, and method of opt-in which is the SMS consent checkbox in your application (unchecked by default). We also reference limited information from your application (such as your name and the role you applied for) so we can send you relevant messages.

How We Use Your Information

We use your mobile number and application information solely to communicate with you about your candidacy, including:

  • Updates on your job application
  • Interview scheduling
  • Requests for feedback on your experience

We do not use SMS to send marketing or promotional messages.

Message frequency varies. Message and data rates may apply.

Service Providers

We work with Adverto Inc. ("Adverto"), operator of the TextCX messaging platform, to send these messages on our behalf, and with Twilio Inc., which delivers the messages through mobile carriers. Adverto accesses your information from our applicant tracking system only to send these messages and does not modify your application data.

No mobile information will be shared with third party/affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share information only with the service providers named above (Adverto and Twilio), solely to operate this messaging program, and as otherwise required by law.

Data Retention

We retain your information only as long as needed for the recruiting process. Once your application is dispositioned (closed) in our applicant tracking system, Adverto purges the personal information it extracted to send messages, retaining only your phone number and consent record to honor your communication preferences. CHRISTUS Health retains your application data in accordance with its general data retention practices.

Your Choices

You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact support@textcx.app. Opting out of texts will not affect your job application. Providing SMS consent is voluntary and is not required to apply for or obtain employment.

Data Location

This program and its data are hosted and processed in the United States.

Changes to This Policy

We may update this Policy from time to time. The effective date above reflects the most recent version.