Coordinator Patient Placement - Patient Intake Transfer Center in San Antonio, TX

Summary:

Patient Placement Coordinators are the central point persons for facilitating processes on a daily basis to expedite patient movement between departments and facilities for bed availability and utilization of such among multi-disciplinary levels to ensure the prompt facilitation of resources available for patient placement. Work collaboratively with Case Managers, Nurse Managers, Charge and Resource Nurses, Emergency Department Staff/Physicians, Hospitalists/Physician Extenders, Patient Registration, Patient Transport, and Environmental Services. The overall goal of the above mentioned team is to provide a seamless transition for the patient and to positively contribute to the patient experience. The incumbent performs all duties and tasks in accordance with performance standards established for the job.

Responsibilities:

• Monitors bed availability and maintains accurate and current census.
• Is responsible for assigning and facilitating all patient placements.
• Acts as the central and pivotal leader for all major communications regarding patient placement.
• Works in collaboration with pre-access, patient registration, housekeeping, physicians, clinical nurse managers, ED staff, clinical advisors, care managers and providers to identify bed availability, patient flow via the bed tracking system.
• Insures that the use of the ‘Bed Board” and other Patient Placement software is used consistently throughout the organization.
• Develops and maintains patient flow data and monitors timeliness of admissions/transfers/discharges.
• Works collaboratively with clinical nurse managers to appropriately manage resources in relation to acuity and patient mix.
• Communicates with clinical nurse managers, directors, and administration/AOC any and all problems associated with high census, bed availability and implementation of patient placement plans.
• Facilitates timely resolution of complex situations involving competing, multiple admitting/transfer requests whether they are elective, emergent or post operative patients.
• Evaluates bed assignment according to clinical indicators and staffing resources.
• Prioritizes admissions and transfers.
• Assigns beds to patients who are admitted electively, emergently, post-operatively or are transferred.
• Negotiates alternate bed assignments with requesting provider when requested bed is not available.
• Is familiar with level of care criteria and can collaborate with Case Managers regarding appropriate admission status.
• Acts as intermediary with Escort and ESS staff in lieu of on site supervisors on off shifts.
• Facilitates direct admissions from other health care facilities and physician offices and transfer of patients from and to other health care facilities in compliance with policy, state and federal regulations.
• Serves as a liaison between admissions office, medical and nursing staff, the emergency department, surgical services, and the AOC.
• Leads Bed Meetings, monitoring attendance and compliance with communication expectations.
• Communicates with unit management to coordinate admissions/transfers/discharges.
• Communicates with appropriate individuals on day shift and evening/night nursing supervisor advisors on evenings/nights/weekends/holidays related to concerns with high occupancy.
• Communicates frequently with SC’s at SMH and SSO in order to place patients within Spohn Health System if capacity and capability does not exist at SSH.
• Develops and maintains effective processes and information systems to facilitate efficient and appropriate admissions and transfers.
• Develops and maintains communication pathways so that timely accurate patient admission/transfer is accomplished.
• Measures and communicates appropriate statistics as needed.
• Maintains bed management and throughput data base and participates in the creations of and sustains appropriate work flow processes related to patient flow.
• Acts as one of Teletracking System Administrators.
• Educational role regarding patient flow and discharge planning.
• Provides education/support to managers, staff and medical staff on effective work flow utilization of resources to match needs of patients.
• Facilitates process improvement by evaluation of patient flow with multidisciplinary team process.
• Provides guidance in staff flexing in relation to patient mix and acuity.
• Ensures the quality of professional services by updating knowledge, skill and continuing professional growth.
• Obtains educational experiences to meet continuing education needs and to maintain clinical expertise.
• Participates in professional activities and organizations.
• Follows EMTALA rules & regulations for patient transfers.
• All other duties as assigned.

Requirements:

• High School diploma 
• BLS 
• Associate's Degree in Nursing

Work Schedule:

10PM - 7AM 8 HR Shift

Work Type:

Full Time