Unit Secretary - Acute MedSurgical B in Lake Charles, LA

Summary:

Under the immediate supervision of the Clinical Director or other designated management (charge nurse or nursing supervisor), functions in the role of unit support in a clerical capacity. Participates in unit-based decision-making and supports changes made. demonstrates strong interpersonal and communication skills, both verbal and written, to establish and maintain positive therapeutic working relationships with all internal and external customers. This position must possess the ability to function effectively in a fast-paced work environment, be familiar with medical terminology, and demonstrate organizational, secretarial, and computer skills. Position demonstrates the ability to utilize electronic medical records within their scope of practice.

Responsibilities:

• Maintains continuous alertness and response to patient safety issues and participates in maintaining a safe and secure patient care environment: 
  • Uses patient identifiers as defined by policy
  • Provides emergency assistance within the defined role
  • Maintains a hazard-free work environment
  • Maintains unit security
  • Participates in emergency and disaster plans
  • Complies with regulatory agency guidelines/rules

• Adheres to CHRISTUS policies and procedures and the standards of JC, OSHA, DHH, HIPAA, etc.:
  • Maintains infection control standards by using proper isolation techniques, handwashing and standard precautions
  • Provides privacy and maintenance of confidentiality
  • Promotes patients right to make personal choices to accommodate their needs and be free from abuse, mistreatment and neglect, reporting any instances of maltreatment to appropriate personnel
  • Gives assistance in resolving grievances and disputes
  • Maintains care and security of patient’s personal possessions
  • Works with nursing staff to reduce need for restraints
  • Screens telephone calls and visitor requests to protect patient confidentiality
  • Restricts access to patient information (e.g., charts, computers, etc.)
  • Demonstrates knowledge of informed consent
  • Recognizes age, diversity specific needs/issues of customers served

• Communicates with patient/family/staff members in ways that demonstrate:
  • Responsiveness to verbal and behavioral patient communication
  • Awareness of age-specific needs and developmental tasks
  • Sensitivity and openness for allowing the patient to make personal choices
• Communicates with team members demonstrating:
  • Timely awareness & reporting of clinical and equipment alarms
  • Appropriate access to the chain-of-command
  • Collaboration with the multidisciplinary team
  • Proper telephone etiquette
• Performs communication using various technology applications:
  • Communicates with patients and staff via intercom

• Attends in-service, department, staff, or other required meetings 
  • Reviews facility-specific publications, memos, policies, and other job-related publications 

• Patient Care Tasks: 
  • Specimen delivery
  • Using appropriate moving and lifting techniques and equipment
  • Assisting with transporting patients
  • Assisting with admission, transfer, and/or discharge processes, including securing assistive devices and personal effects
  • Performs delegated tasks
  • Participates in the care of the patient environment and equipment
  • Maintains the cleanliness of the nurses' station/refreshment area 
• Business Literacy: 
  • Ensures effective use of supplies
  • Maintain unit supplies
  • Maintain patient refreshment
  • Order entry via electronic medical record
  • Assist unit staff in escorting patients to the vehicle after discharge
  • Maintain patient medical records until the patient discharged

Requirements:

• High School diploma or GED required
• Computer experience preferred
• BLS 

Work Schedule:

7AM - 7PM

Work Type:

Full Time