• Courteously greets the public on the telephone, answering questions regarding hospital policies and operations procedure, direct callers to the appropriate department, and maintains a patient listing.
• Places outgoing calls for patients and doctors when required.
• Makes announcements using the overhead paging system for hospital specific information, i.e. Code Blue, Code Red or hospital related information according to hospital policy.
• Assist in supporting and maintains the telephone systems by reporting trouble calls to help desk. Records and maintains a record if reported trouble calls.
• Operates two-way radio systems to dispatch maintenance and/or security personnel when required.
• Direct responsibility for monitoring of hospital medical gas, generator, code blue, and fire alarm panels, taking immediate action when necessary.
• Responsible for monitoring security system monitors and access control.
• Assist in ordering department supplies and needed equipment.
• Assists with clerical duties as directed by the Telecommunications Manager.
• Works with minimum supervision.
Education
Required:
High School
Licenses & Certifications
Preferred:
C-Heartsaver
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Part Time PBX Operator - 840003
Part Time
Administrative Support
CHRISTUS Health - Alamogordo
2669 Scenic Drive
Alamogordo, NM 88310
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