Office Assistant Senior - Administration in San Antonio, TX

Summary:

Responsible for providing assistance, directions and information to visitors, patients, medical staff, and Associates. Provides information regarding patient’s locations, directions for visitors, directory assistance and hospital service information placing calls. Performs all duties in a manner that maximizes customer satisfaction.

Responsibilities:

• Responsible for meeting customer service expectations in providing patient information, directions for visitors, directory assistance and hospital service information.
• Demonstrates ability to transfer calls to multiple hospitals and campuses accurately by ascertaining the specific location requested by the caller.
• Responsible for operation of automated patient locator programs and telephone directory assistance programs.
• Updates manuals and directories as needed.
• Appropriately adapts assigned assessment, treatment and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served.
• Demonstrates competence to perform assigned responsibilities in a manner that meets age-specific and developmental needs of the members served by the department.
• Provides training to new staff and volunteers.
• Demonstrates adherence to the CORE values of Christus Santa Rosa Health System.
• Performs other duties as assigned.

Requirements:

• High School Diploma or GED required
• Must be able to operate a personal computer and multi-line phone system
• Two years’ experience as a receptionist or PBX operator.
•  Bilingual (Spanish) preferred

Work Schedule:

MULTIPLE SHIFTS AVAILABLE

Work Type:

Full Time