Manager Clinical Operations - Pedi Administrative in San Antonio, TX

Job Description | Job Attributes

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External Applicant Current Associate

Summary:

Our Pediatric ENT and Audiology clinic is seeking an experienced and passionate Manager to lead a dynamic, high growth practice where your leadership can truly makes a difference.

In this role, you will have a chance to make a meaningful impact on the lives of children and families every day. As the only freestanding children's hospital in San Antonio, we offer a unique opportunity to work alongside a supportive, collaborative group of leaders and peers in a rewarding, mission-driven culture. You’ll be at the heart of a busy, highly complex clinic that delivers high quality care to the children of South Texas. If you thrive in a fast paced environment and are energized by growth, innovation, and teamwork, this is the place for you. The ideal candidate would have proven personnel management experience in large, highly complex healthcare operations.

Responsibilities:

• Establishes/implements goals, objectives, policies, procedures and systems for the assigned administrative areas.
• Assists with developing and implementing annual operational plan and budget.
• Selects, trains, orients and supervises clinic personnel in accordance with established policies and procedures. Responsible for work assignments and daily operations. Manages personnel for multiple practices, including training relief employees.
• Evaluates performances and recommends merit increases, promotions and disciplinary actions in a timely manner. Interviews and recommends hiring and termination of staff in accordance with approved policies.
• Resolves problems in administrative areas and ensures compliance with regulations and standards.
• Helps fiscal management and other administrative staff in implementing cost effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning.
• Works in conjunction with Regional Director and corporate Marketing Department in practice development.
• Ensures the effective implementation of job descriptions, personnel policies and payroll practices.
• Monitors and controls clinic expenditures within budget. Identifies and implements cost reduction opportunities.
• Serves as liaison between clinic and external agencies.
• Works with staff and providers to ensure quality patient care and services are provided. Maintain effective communication with providers and staff; conducts monthly meetings with providers and staff. Create a positive work place.
• Gathers and reports monthly and annual data for fiscal, statistical and planning purposes. Develops and implements revenue enhancement strategies for existing practice(s).
• Participates in professional development activities to keep current with health care trends and practices.
• May be responsible for assuring all appropriate licensure, certifications and/or accreditations are secured according to policy.
• Follows the guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
• Maintains strict confidentiality.
• Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
• Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control.
• Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of The Children’s Hospital of San Antonio’s cultural diversity objectives.
• Performs other related work as required.

Requirements:

Education/Skills

• Bachelor’s Degree preferred
• Effective communication and prioritization of provider issues.
• Competent in financial reimbursement, billing and collections, CPT, ICD9 and HCPCS coding, medical group operations, and managed care concepts.
• Ability to recognize and communicate variance in key practice indicators. Must be computer literate and have strong organizational skills

Experience

•  Four or more years of clinic management experience required
• Additional appropriate education may be substituted for three years of clinic management experience
• Four years of experience in diversified positions within a medical practice with at least one year in a supervisory position

Work Type:

Full Time