Retail Sales Associate I - Westover Hills Gift Shop at CHRISTUS Santa Rosa Health System

Summary:

The Retail Sales Associate I primary responsibility is to be a sales leader with a focus on customer service and building relationships utilizing the tools provided and having the ability to multi-task with an understanding of customer/business needs with a sense of urgency. Additional responsibility includes daily merchandising, inventory control, store maintenance and clientele development

Responsibilities:

• Provide friendly, efficient service to all customers
• Assist customer by suggesting additional merchandise that compliments their selections
• Offer information about merchandise selection to minimize returns
• Thank customer utilizing last name
• Reinforce customer’s selection and package with care
• Deliver purchases to patient’s rooms as needed
• Assist in pricing merchandise, markdowns, restocking and other retail related duties
• Utilize proper telephone etiquette at all times
• Maintain a professional attitude with sincerity and enthusiasm at all times
• Ability to effectively handle customer service issues
• Be familiar with all product information
• Have a knowledge of back stock merchandise
• Provide feedback on merchandise request
• Know productivity and job performance standards
• Assist and maintain visual merchandising and selling floor standards
• Know and use promotional event information to maximize sales
• Assist in preparation of annual physical inventory
• Assist on opening and closing store

Work Type:

Full Time