Program Director Workforce Development-Strategic Workforce Planning at CHRISTUS Ministry System Office

Summary:

The Program Director of Workforce Development is primarily responsible for strategy and program development related to the growth and optimization of the workforce for CHRISTUS Health. The Program Director must have excellent communication and collaboration skills, and an understanding of project management and business fundamentals. This role partners and collaborates cross-functionally with leaders to meet project demands. The Program Director of Workforce Development understands staffing requirements, processes, and healthcare trends and uses this information to help effectively build programs to optimize and balance forecasted supply and demand. The Program Director of Workforce Development works closely with leaders at all levels and across the enterprise on the supply, demand, and changing dynamics of the healthcare industry.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Responsible for system-wide initiatives and strategies to develop and optimize the workforce.
• Management of the project support staff team.
• Responsible for planning, designing, and developing initiatives and plans, including milestones, metrics, tasks, ownership, communication methods, messaging, training, and materials for roll-out and launch.
• Manage staffing logistics for programs and projects in collaboration with ministry leaders.
• Partner with data analysts to develop dashboards and reporting for use and consumption by ministry leaders.
• Review and analyze workforce data across the organization on an ongoing basis to proactively rebalance the workforce for optimum utilization and productivity.
• Collaborates with senior leaders and evaluates evolving workforce development needs.
• Identify opportunities to simplify and improve the efficiency of workforce processes.
• Provide guidance on standardization of the workforce model to ensure consistency across the organization.
• Support the enterprise in defining, developing, and deploying workforce planning strategies and programs, providing solutions that align with the overall business strategy and mission.
• Directs project resources in the development and execution of a multi-year workforce strategy using data to assess, define, and meet business needs.
• Provide thought leadership by leveraging knowledge of industry best practices and developing data-driven initiatives to identify opportunities to optimize workforce skills and resources proactively.
• Evolve and sustain reporting to provide visibility to senior leadership on the short-, mid-, and long-term metrics required to meet business objectives.
• Develop and direct change management initiatives to support workforce planning goals and projects.
• Align with cross-collaborative teams to identify workforce market changes and skills availability to develop internal talent pipelines and career development programs to realize long-term strategies.
• Mentor and assist in developing best practices for organizational design, structure, and workforce planning.
• Provides regular communication, feedback, updates, and metrics to high-level internal clients, including C-Suite.
• Perform other duties and special projects as assigned by the System Director of Strategic Workforce Management and Development.

Job Requirements:

Education/Skills

• Bachelor's Degree in a related field of study is required
• Master’s Degree preferred
• Strong analytical skills utilizing Microsoft Office (Excel, PowerPoint, and Word) to analyze and present data required

Experience

• 3 or more years of experience in developing and executing project plans or initiatives required
• 3 years of experience in healthcare is required
• Experience communicating initiatives, metrics, and updates to C-Suite required
• Performance Improvement, Human Resources, Talent Acquisition, or Workforce Planning experience preferred

Licenses, Registrations, or Certifications

• Lean or Six Sigma Black Belt preferred
• Change Management Certification preferred
• Human Resources Certification preferred

Work Type:

Full Time