MEDICAL OFFICE SPECIALIST Center for Healthy Aging/ Full-Time at CHRISTUS St. Vincent Health System

POSITION SUMMARY: Responsible for greeting patients in warm friendly tone to allow families to
feel welcomed at clinic during their visit. Registration and interviewing of patients to obtain accurate
demographic and financial information. Computer entry of new/updated patient demographic
information. Answers phones. Prepare medical records for clinic visits by compiling information from
various sources. Tracks dictation to ensure notes are received for all patient visits. Collects co-pay
amounts and balances due for services rendered. Distributes financial assistance packets and
provides basic guidance to patients. Refers complex or non-compliant patient financial issues to
Financial Specialist or Site Manager.