Leave Management Specialist II - HR Shared Services at CHRISTUS Ministry System Office

Summary:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Serves as primary contact/liaison for Associates, including management, Human Resources, and the third-party administrator.
• Provide information to the third-party administrator regarding work schedule and other relevant Associate information necessary for processing leave requests.
• Partners closely with HR Business Partners on leave cases and provides guidance within the policy and established legal guidelines.
• Communicates and corresponds with HR Business Partners, managers, and the third-party administrator regarding leave processes and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, Workers’ Compensation) and paid/unpaid leaves of absence.
• Communicates and corresponds with Associates concerning leave processes, leave benefits, medical certification requirements, return-to-work dates, etc.
• Provide the vendor with medical and leave information to maintain HIPAA and Employee Privacy guidelines.
• Provide training webinars to managers for Leave procedures.
• Validates third-party administrator inquiries related to Associate service hours worked and years of service to establish FMLA eligibility.
• Resolves leave questions, issues, and escalations from HR Shared Services.
• Research historical leave data issues and provides updates as appropriate.
• Manages weekly reports to ensure timely and accurate updates to Associate statuses and records.
• Assists HR Business Partners and managers in evaluating and responding to requests for reasonable accommodations.
• Partners with HR Business Partners regarding employment decisions when approved leave time is exhausted or ending according to company policy.
• Serves as liaison between CHRISTUS Associates, Human Resources, Payroll, and the third-party administrator.
• Serves as primary contact for the third-party administrator and coordinates short-term disability advice to pay reporting with regions.
• Provide necessary information to the third-party administrator regarding payroll, worked hours, and other relevant Associate information for processing disability claims.
• Communicates and corresponds with HR Business Partners, managers, and third-party administrators regarding STD payments, processes, and policy.
• Communicate with Associates, Human Resources, management, and the third-party administrator concerning STD claim payment resolution.
• Submits inquiries to the third-party administrator regarding claim statuses to ensure timely payment of STD recipients.
• Review and validate the accuracy of pay reports.
• Review timesheets in INFOR for STD recipients to ensure the time entered in INFOR does not coincide with approval dates provided by the third-party administrator for STD payments.
• Must have the ability to focus as demonstrated through administrative efficiency.
• Must have the ability to galvanize and induce team collaboration.
• Must have strong communication skills to build sustainable working relationships throughout the organization.
• Must be able to present ideas and recommend solutions.
• Must have a positive, service-oriented attitude and willingness to go “above and beyond” in support of internal and external clients within the alignment of the CHRISTUS Core values.
• Must have strong administrative abilities, problem-solving, and judgment skills.
• Performs other operational duties and assignments as directed.

Requirements:

• Bachelor’s Degree or equivalent experience in employee benefits, disability, FMLA, and administration.
• 3+ years of prior relevant experience with a concentration on Disability, FMLA, and Leave of Absence concepts required.
• Knowledge of FMLA regulations.
• Knowledge of ADA and Reasonable Accommodation.
• Proficient in Microsoft Office and other computer applications.
• Possess or obtain Leave and Disability Certification.

Work Type:

Full Time

EEO is the law - click below for more information: 

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

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