Director Clinical Operations - Administration at CHRISTUS Health - Alamogordo

Summary:

Responsible for planning, organizing, and directing clinic operations. Uses principles and practices of healthcare administration, fiscal management, and government regulations and reimbursements. Knowledge of clinic policies and procedures to manage operations and ensure effective patient care. Ensures knowledge of principles and practices of employee development sufficient to manage a department. Expressed knowledge of computer systems and their applications. Provide direct supervision to Physician Practice Office Supervisor(s).

Responsibilities:

• Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate population in his/her assigned area
• Maintains required core competencies.
• Complies with set Policies and Procedures (i.e. name tag, dress code, parking, smoking, etc.)
• Performs staff recruitment, development, and performance evaluation of assigned employees.
• Coordinate interviewing and hiring of new employees.
• Perform charge, patient entry, and billing/collections, as necessary, for various clinic or doctor accounts.
• Enhance operational effectiveness, emphasizing cost containment and high-quality patient care.
• Coordinate and oversee:
• Position classification system (including position descriptions and organization tables). Implementation of policy and compliance with labor laws. Employee annual review process. Oversight of practice discipline process. Orientation and training of new employees. Practice Liaison. Record-keeping, as necessary, for the above. All other duties, as assigned.
• Position classification system (including position descriptions and organization tables).
• Implementation of policy and compliance with labor laws.
• Employee annual review process.
• Oversight of practice discipline process.
• Orientation and training of new employees.
• Practice Liaison.
• Record-keeping, as necessary, for the above.
• All other duties, as assigned.

Requirements:

Education

• Required: Associates degree in Health or Business related field of study.
• Preferred: Bachelor’s degree in Health or Business related field of study.

Experience

• Job Knowledge: 3-5 years of experience
• Must be flexible and willing to work independently from rather broad guidelines and requirements to achieve specific results.
• Supervisory experience over, at least, 5 employees is necessary as a good working knowledge of personnel.
• Skilled in establishing and maintaining effective working relationships, organizing work, delegating, and achieving goals and objectives, and exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures. Recognizes abilities to evaluate and make recommendations for continuous quality improvement.
• Ability to research, analyze, and interpret complex data and present comprehensive reports.
• Ability to communicate clearly and effectively, orally and in writing.
• Minimum of 5 years administrative experience including 2 years of experience in the administration of a major clinic.

Licenses, Registrations, or Certifications

• Current American Heart – Basic Life Support (BLS) card. 

Work Type:

Full Time