Communications Operator - Materials Management Logistics - Full Time in Longview, TX

Job Description | Job Attributes

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External Applicant Current Associate

Summary:

 Relays incoming, outgoing and interoffice calls using PBX switchboard. Paging on call associates. Monitoring of alarms. Maintain documentation of critical activities. 

Responsibilities:

• Promptly answers all calls, use of appropriate greeting announcement of name, proper use of fact-finding questions, call routed to correct destination, speaks distinctly and fluently, uses appropriate verbiage, provides accurate information, handles contact in pleasant and helpful manner, and escalates calls as necessary to ensure caller’s satisfaction.
• Associate displays a positive and helpful attitude that is consistent with the Christus Mission, communicates and works effectively with other associates and displays flexibility in scheduling and/or filling shifts.
• Performs all duties as assigned

Requirements:

Education/Skills

• High School diploma or equivalent
• A pleasant voice and a keen sense of hearing.
• Must possess strong guest relation skills; must be flexible and able to handle fast work pace with constant interruptions.

Experience

• Six (6) months prior experience strongly preferred.

Licenses, Registrations, or Certifications

• None required

Work Type:

Full Time

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