Clinical Manager II Wound Care /Full-Time in Santa Fe, NM

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POSITION SUMMARY: The Clinic Manager is responsible for the overall operations, performance, and success of a CSVCG Clinic. Works with leadership to develop, implement, and maintain programs that enhance quality of care and achieve an elevated level of patient and provider satisfaction as well as meeting budgeted financial clinic performance. Manages subordinate personnel, prepares clinic budget, ensures data accuracy, prepares financial analyses, manages customer service issues and maintains provider/staff communications. Works closely with clinic providers, other clinic managers, and CSVCG leadership in establishing clinic operating policies and procedures. Assists in the development and implementation of CSVMG and CSVRMC policies and procedures to ensure they are in compliance with State and Federal Regulations, regulatory Standards, and the CHRISTUS mission statements. Maintains an effective ongoing training program for all clinic staff.

A Level II Clinic is a higher volume/complexity clinic involving a larger number of providers, patient visits, revenues, and/or staff.

Requirements

MINIMUM QUALIFICATIONS:

EDUCATION: Associate or bachelor’s degree preferred, but 2 years of management or supervisory experience will be considered in lieu of degree.

CERTIFICATION/LICENSES: Certified Medical Office Manager (CMOM) preferred.

SKILLS: 

• Able to proceed on own initiative using independent judgment and discretion
• Possess excellent verbal and written communication skills, leadership and organizational skills, and interpersonal and time management skills.
• Possess knowledge of budgets and budget process including mathematical and accounting skills, able to make sound financial decisions, and able to use a calculator
• Knowledgeable of CPT/ICD-10 coding procedures and familiar with Medicaid, Medicare, and commercial insurance billing procedures
• Familiar with policies and procedures of the CHRISTUS St Vincent and CHRISTUS St Vincent Clinician Group
• Possesses working knowledge of common computer technology, including word processing, spreadsheet, database, and graphics software in order to prepare publications, reports, and business correspondence
• Knowledgeable of office management and administrative procedures
• Ability to develop and maintain strong working relationships with physicians, mid-level providers, and leadership
• Rely on experience and judgment to plan and accomplish goals, lead and direct the work of others, and perform a wide variety of tasks
• A wide degree of creativity, latitude and autonomy is expected.

EXPERIENCE: Two years of management experience required. Strongly prefer experience in a clinic manager role.

NATURE OF SUPERVISION:

-Responsible to: CSVCG Service Line Director or designee

ENVIRONMENT:

• Bloodborne pathogen: A – Works in a clean, well-lighted, smoke free environment.
• Bloodborne pathogen: B – If involved in clinical contact.

PHYSICAL REQUIREMENTS: Subject to stressful professional relationships. Working hours vary, with flexibility due to unexpected changes in schedule and emergencies. Requires the ability to speak, listen, develop, and communicate written materials. May be required to lift, push, pull and/or carry up to 50 lbs.