Application Analyst I-Revenue Integrity-Part Time in Corpus Christi, TX

Job Description | Job Attributes

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External Applicant Current Associate

Summary:

The Application Analyst I is responsible for advancing the functionality and operational efficiency of the use of assigned applications. This entails advising and assisting customers in the operation and administration of their systems; collaborating with customers to enhance their work methodologies and tools; and maintaining a customer–centric technical knowledge and focus when contributing to the analysis, design, development, testing, documentation and implementation activities of assigned software. The Applications Analyst I must process sufficient detailed expertise to support at least one assigned application, and is responsible for delivering high-quality, cost-effective solutions to all levels of users. This includes support for both the technology and the processes. The Applications Analyst I is responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.

Responsibilities:

• Identify issues and concerns, and communicates them to supervisor
• Develop options and recommendations
• Assist customers with their use of vendor-supplied PC query tools to develop and deploy moderately complex reports
• Also, assist in the testing of the assigned application
• Translate customer requests into program specifications appropriate to assigned tasks
• Understand and appreciate customers’ clinical and business functions
• Assist in preparation and conducting of continuing formal or informal training session for users and co-workers
• Maintain increasing technical knowledge of the assigned application
• Provide general technical knowledge in the support of programming languages in various system environments
• Perform the analysis, design, and development and implementation of computer systems with guidance from Lead Analyst
• Demonstrate and apply information systems theory, processes and methodologies
• Assist in testing assigned applications
• Assist customers with optimizing the use of assigned application and specific project-driven tasks
• Demonstrate strong communication and human relationship skills
• Contact vendors regarding service issues to receive support information or assistance as instructed by supervisor
• Produce required department reporting associated with projects and problems assigned
• With supervision, define boundaries, set priorities, plan and manage multiple projects
• With guidance, develop detailed project schedules for all assigned projects, mapping dates and resources to tasks
• Monitor progress and resolve approved deviations from plan
• Maintain and demonstrate good teamwork on assigned projects through actions and job performance
• Provide effective customer service by being courteous, polite and friendly at all times
• Acknowledge customers timely in order to determine their need and help the customer resolve the issue or request
• Participate in departmental programs that promote and deliver exceptional customer service
• Perform other duties and special projects as requested

Requirements:

• Bachelor's Degree

Work Schedule:

TBD

Work Type:

Part Time

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