Summary:
Manages the designated service line and staff for a facility; ensures quality and full compliance with relevant policies and standards.
Responsibilities:
• Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
• Ensuring consistent application of nursing services policies and standards throughout the organization
• Monitoring patient outcomes and quality and effectiveness of nursing care
• Overseeing performance of managers and teams; identifying and addressing staff training and development needs
• Medical staff, department heads, and administrators in matters related to nursing service and strategies
· Documents capital appropriations and project authorizations
· Evaluates and specifies the critical resources required to accomplish the team's objectives
· Initiates requests for required resources based on staff competency with patient acuity
· Allocates team resources responsibly and equitably within the scope of labor laws
· Calculates resource usage to set a baseline for comparison
· Discovers opportunities to improve resource utilization
· Implements changes in role consistent with scope of practice
· Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
· Adjusts management and personal style to fit the needs of different people and different situations
· Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
· Conducts evaluations on personnel performance at the work place and recommends improvement plans
· Coaches others on operating personnel management systems and their processes
o Apply principles of crisis management to handle situations as necessary
o Manage conflict
o Promote team dynamics
o Mentor and coach staff
• Promote Professional Management
o Promote and encourage stress management
o Encourage participation in professional action
o Apply principles of self-awareness
o Foster a healthy work environment
• Diversity
o Understand the components of cultural competence as they apply to the
workforce
o Maintain an environment of fairness and processes to support it
o Capitalize on differences to foster highly effective work groups
· Provides direct service to internal or external customers
· Facilitates the resolution of customer problems, issues, or concerns
· Applies systems thinking knowledge as an approach to analysis and decision-making
· Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
· Demonstrates leadership qualities: intelligence, dominance, persistence, integrity, confidence
· Manages own behaviors during interactions, such as feedback giving, to shape workplace events
· Utilizes positive reinforcement to motivate & attain desired behaviors; increases productivity
· Employs leadership theories, such as contingency and transformational, and associated techniques
· Applies techniques of “action learning” to problem solve and personally reflect on decisions
Collaborates and communicates with all departments of a healthcare organization for the preparation for external audits
Job Requirements:
· Master's Degree
B. Experience
· Minimum of 3-5 years clinical patient care experience in a relevant setting
· Minimum of 5-10 years of healthcare management experience
· RN License in state of employment or compact
Work Type:
Full Time
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Apply Now230111
Administrative Director of Emergency Services
FULL TIME
Nursing
CHRISTUS Good Shepherd Health System
700 East Marshall Avenue
Longview, TX 75601
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