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Req. No

12865

Job Title

WalkMe Project Coordinator

Market

CHRISTUS System Office

Category

Human Resources

Facility

CHRISTUS Corp Irving Offices 919 and 909 Buildings

Address

919 Hidden Ridge
Irving, TX  75038
USView Other Locations

Type

FULL TIME

Apply Now WalkMe Project Coordinator Job in Irving

Summary:

CHRISTUS is powered by people and by software. It is crucial to our organization that Associates and software work together seamlessly, to drive operational efficiency, ensure productivity, and manage costs. This individual will spearhead and manage the enterprise digital adoption initiatives, to ensure that our organization is getting the most out of our digital assets. As a Digital Adoption (WalkMe) Developer, you will be responsible for the following: 

  • Develop user adoption plans to support major application roll-outs
  • Establish metrics and document baselines for each User Adoption effort
  • Conduct training as needed to aid user adoption efforts
  • Develop marketing materials for user adoption efforts
  • Build solutions to drive change to ensure root cause of re-occurring issues are resolved
  • WalkMe knowledge, troubleshoot technical issues in Salesforce
  • Troubleshooting issues that come through on those areas
  • Act as first line of support for walkme troubleshooting

Requirements:

  • Bachelor's degree required 
  • 0-3 years of implementation or professional services experience at a SaaS company
  • Familiarity with API's, webhooks, scripts, macros and/or basic JavaScript preferred
  • Instructional design experience preferred
  • WalkMe experience preferred
  • Proficiency in Microsoft Word, Excel, and PowerPoint is required
  • HTML, CSS, and/or JavaScript experience preferred
  • UX Background is a plus
  • Familiarity with Infor, Office 365, SuccessFactors, and other enterprise software is a plus

Work Type: 

Full Time


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