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Req. No

91697

Job Title

System Administrator Lead

Market

CHRISTUS System Office

Category

Information Technology

Facility

CHRISTUS Corp Irving Offices 919 and 909 Buildings

Address

919 Hidden Ridge
Irving, TX  75038
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Type

FULL TIME

System Administrator Lead Job in Irving

Summary:

The System Administrator Lead role is a collaborative role requiring continuous interaction with Multiple internal and external stakeholders related to configuration, testing, implementation and overall stakeholder satisfaction.

  • Demonstrates requirements gathering and analysis, solution design, development task management, quality assurance and release management.
  • Demonstrates working knowledge of ServiceNow core architecture and especially modules such as Service Catalog, Incident/Change/Problem Management, Asset Management, CMDB, Knowledge Management, Project Portfolio Management, and Self-Service Portal.
  • Experience Integrating ServiceNow with third-party tools.
  • Effectively analyze and problem-solving skills.
  • Ability to work directly with internal (IM) and external clients.
  • Collaborate effectively to develop solutions and handle general updates and configuration changes/requests.
  • Identify system deficiencies and recommend solutions.
  • Ensure the latest release of the ServiceNow application is implemented in a timely manner with minimal or no disruption.
  • Ensure appropriate tools and processes are in place to have a development/test/production environment that is reliable and reproducible.
  • Work closely with the PMO to ensure appropriate project documentation is available for each new initiative or enhancement.

Requirements:

  • Bachelor Degree in Computer Science or related field preferred, or equivalent experience (8 plus + years) recommended.
  • Working knowledge of mainframe, midrange, and microcomputer, networking strategies, environments, equipment, development tools and methodologies.
  • Working knowledge of mainframe or midrange operating systems such as UNIX, Linux, Windows 2000, Windows 2003, and Novell NetWare.
  • Project Management.
  • Problem solving skills.
  • Patience, strong customer service skills.
  • Multi-tasking ability.
  • Time Management.
  • Detail oriented.
  • Interpersonal skills.
  • Eight plus years of progressive responsibility in an information system environment with technical experience in one or more of the following areas: system maintenance and support, database administration, operating system configuration, system monitoring, troubleshooting, software implementation and support recommended.
  • ¬∑Certified Netware Engineer, Microsoft Certified Systems Engineer, Unix/Linux certification, Storage Certification or other industry designations, a plus.

**ServiceNow Admin and Reporting experience required**

Work Type: 

Full Time


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System Administrator Lead