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Program Manager Stroke - Quality Assurance Job in San Antonio

Job Description

Summary:

In a High Reliability Organization, the Stroke Program Manager, reporting to the Associate Vice President Quality Management, is responsible for support of the Stroke Program of the hospitals assigned. This individual will demonstrate their expertise in quality management and performance improvement through the development, implementation, coordination and maintenance of Stroke Program standards, internal auditing and outcome reporting requirements as specified by certification, accrediting and benchmarking agencies. Analyzes and trends data for opportunities for improvement/process improvement. Coordination of process improvement activities and required follow up to improve care of the stroke patient population. Develops implements and maintains policies and guidelines for best practice for treatment of stroke patients across the continuum of care to ensure quality patient care and outcomes. Assumes a leadership role and represents the Stroke Program on various hospital and community committees and serves as liaison to administration, medical staff and quality committees. Provides education to all medical, nursing, ancillary staff and EMS regarding care of the Stroke patient and development of materials related to best practices of Stroke awareness and intervention. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership, of that hospital, to implement change with a strong focus on improving quality outcomes and results.

CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women’s services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.

Requirements:

• Bachelor’s degree required.
• Communicate effectively to different audiences.
• Proficient in computer skills using EXCEL, PowerPoint, clinical systems, and registry databases.
• Knowledgeable on High-Reliability Principles and PDSA methodology.
• Three years of healthcare experience.
  
• Two years of quality management experience preferred.
• RN License required in state of employment.
  
• CPHQ (Certified Professional in Healthcare Quality) preferred.
• Stroke Program Certification preferred.

Work Type:

Full Time

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