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Req. No


Job Title

Program Manager Risk Management


CHRISTUS System Office


Quality and Risk Management


CHRISTUS Corp Irving Offices 919 and 909 Buildings


919 Hidden Ridge
Irving, TX  75038
USView Other Locations



Apply Now Program Manager Risk Management Job in Irving


This position involves a multitude of various Risk Management responsibilities related to patient and visitor event investigations, subpoenas, generating reports, insurance, litigation, product recalls, and maintenance of evidence.

  • Demonstrates knowledge of the CHRISTUS Health insurance coverage for liability and casualty loss, including self-insurance funding and budgeting for payment of deductibles, risk retention and coinsurance
  • Participates in management reviews of insurance coverage, completes insurance applications, reviews insurance files, responds to insurance related surveys/requests by outside agencies and may prepare summaries of the region’s insurance program for information of management staff and CSHS Board of Directors
  • Gives input as requested to the process of negotiating coverage issues with carriers or trust administrators, including levels of coverage, scope of coverage and premiums, and in formulating recommendations for purchase of coverage (or funding of self-insurance) for submission to management for final approval
  • As applicable at the local level, reviews, verifies coverage, maintains and securely stores insurance policies
  • Anticipates and deals with policy expirations in a timely manner
  • May assess appropriate reserve funding levels, both insured and self-insured, in conjunction with the Risk Management Department of CHRISTUS Health, a professional actuary and CSHS’s Chief Financial Officer (or designee)
  • Designs, implements and maintains a direct reporting system for hospital staff, physicians and visitors to report unusual occurrences, accidents, medical errors and equipment issues
  • Collates data received via incident reports, intradepartmental problem sheets, verbal reports, etc and inputs in CSHCC’s Risk Management Database
  • Identifies trends, prepares reports for management and works with staff to decrease potential risk in identified areas of concern
  • Assesses incidents and events, which may evolve into a liability claim and proceeds as appropriate
  • Directly refers to administration and CHRISTUS Health Risk Management Department those incidents with claims potential
  • Works directly with CSHCC’S legal counsel, and CHRISTUS Health Risk Management Department as a team member in the defense of claims
  • Participates as a team member in negotiating settlements for management approval
  • In litigated claims, assists legal counsel in accessing facility records and personnel and may act as a corporate representative during pretrial and trial
  • Participates in evaluating claims appropriate for settlement
  • Negotiates settlement of small claims within administrative authority
  • Records, collects, documents, maintains and communicates to CHRISTUS Health Risk Management Department and/or hospital attorney any information necessary to prepare testimony in pending litigation
  • Maintains all legal case files and ensures maximum protection from discoverability of all such files
  • In consultation with CSHS’s Regional Chief Medical Officer and CHRISTUS Health Risk Management Department, participates in the development defense postures or settlement values
  • Is responsible for data management, claims management, and the education components of the facility’s risk management program
  • Ensures confidentiality of and controls access to risk management information
  • Informs directors of service and department heads regarding occurrences, issues, findings and risk management suggestions
  • Provides feedback to associates at all levels in an effort to eliminate and reduce risks


  • Bachelor's Degree required
  • Finance experience preferred
  • Self-Motivated and Driven

Work Type: 

Full Time

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