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Work Schedule/Shift

8AM - 5PM

Req. No


Job Title

Program Manager Quality Improvement-Quality Assurance


CHRISTUS Shreveport / Bossier


Quality and Risk Management


CHRISTUS Highland Medical Center


1453 E Bert Kouns Industrial Loop
Shreveport, LA  71105
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Program Manager Quality Improvement-Quality Assurance Job in Shreveport

Job Description


In a High Reliability Organization, the Program Manager Quality Improvement, reporting to the Director of Quality, is responsible for support of specific quality improvement programs for the hospital to meet regulatory and quality standards. This individual will demonstrate their expertise in quality management and performance improvement through the quality improvement support, education and facilitation of departments and committees as assigned related to reduction of harm, promotion of patient safety and quality of care. This role is responsible for compiling/ displaying/ evaluating evidence-based practice for assigned hospital and medical staff activities. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership to implement changes with a strong focus on improving quality outcomes and results.


  • Associate¬†degree with clinical specialty required.
  • Clinical specialty with a bachelor's degree preferred.
  • Communicate effectively to different audiences.
  • Proficient in computer skills using EXCEL, PowerPoint, MS Office, and Flowchart tools.
  • Knowledgeable on High-Reliability Principles and PDSA methodology.
  • Three years of healthcare experience.
  • Two years of quality management experience preferred.
  • CPHQ (Certified Professional in Healthcare Quality) preferred.

Work Type:

Full Time

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Program Manager Quality Improvement-Quality Assurance