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Req. No

51446

Job Title

Program Manager Patient Experience - Patient Relations

Market

CHRISTUS Spohn

Category

Patient Experience

Facility

CHRISTUS Spohn Hospital Corpus Christi South

Address

5950 Saratoga Blvd
Corpus Christi, TX  78414
USView On A Map View Other Locations

Type

FULL TIME

Apply Now Program Manager Patient Experience - Patient Relations Job in Corpus Christi

Summary:

The Program Manager of Patient Experience position is an exciting opportunity for an energetic, customer focused individual who is constantly seeking a better way to interact with our patients and their families. This position will help teach each of our Associates to be an ambassador for the company. Expectations will include promoting a culture of exceptional customer service and coordinate or facilitate training on customer service performance standards, processes and initiatives to create a culture of service excellence for all customer groups - patients, physicians, and fellow Associates.

Located just minutes from the shores of Padre Island, CHRISTUS Spohn Hospital Corpus Christi-South provides surgical and medical services for our patients in south Corpus Christi. Perfectly positioned to serve the rapidly-growing south side of Corpus Christi, CHRISTUS Spohn Hospital Corpus Christi - South is licensed for 158 beds. South offers a full range of medical and surgical services including pediatrics, obstetrics, skilled nursing, emergency, intensive care as well as advanced diagnostic and imaging. The hospital is also home to a Level III Neonatal Intensive Care Unit which enables recovering mothers to remain close to their premature or special needs babies.

Requirements:

  • Bachelor’s Degree; Master’s Degree preferred (any equivalent combination of education and/or experience will be considered).
  • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
  • 3-5 years of experience in healthcare, service related industry and communications

Work Type: 

Full Time


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Program Manager Patient Experience - Patient Relations