Req. No
51446
Job Title
Program Manager Patient Experience - Patient Relations
Market
CHRISTUS Spohn
Category
Patient Experience
Facility
CHRISTUS Spohn Hospital Corpus Christi South
Address
5950 Saratoga Blvd
Corpus Christi, TX 78414
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Type
FULL TIME
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Apply Now Program Manager Patient Experience - Patient Relations Job in Corpus Christi
Summary:
The Program Manager of Patient Experience position is an exciting opportunity for an energetic, customer focused individual who is constantly seeking a better way to interact with our patients and their families. This position will help teach each of our Associates to be an ambassador for the company. Expectations will include promoting a culture of exceptional customer service and coordinate or facilitate training on customer service performance standards, processes and initiatives to create a culture of service excellence for all customer groups - patients, physicians, and fellow Associates.
Located just minutes from the shores of Padre Island, CHRISTUS Spohn Hospital Corpus Christi-South provides surgical and medical services for our patients in south Corpus Christi. Perfectly positioned to serve the rapidly-growing south side of Corpus Christi, CHRISTUS Spohn Hospital Corpus Christi - South is licensed for 158 beds. South offers a full range of medical and surgical services including pediatrics, obstetrics, skilled nursing, emergency, intensive care as well as advanced diagnostic and imaging. The hospital is also home to a Level III Neonatal Intensive Care Unit which enables recovering mothers to remain close to their premature or special needs babies.
Requirements:
- Bachelor’s Degree; Master’s Degree preferred (any equivalent combination of education and/or experience will be considered).
- Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
- 3-5 years of experience in healthcare, service related industry and communications
Work Type:
Full Time