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Program Director - Family Medicine Residency Program - San Antonio, TX




Business Development


CHRISTUS Santa Rosa Westover Hills Clinics


11130 CHRISTUS Hills Medical Plaza
San Antonio, TX  78251



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Program Director – Academic Institute



The Program Director (PD) is the educational, administrative, and cultural leader of the program: leads by example, patient centered, interested in promoting evidence based, triple aim care (best service experience, population health, per capita cost expenditure per patient) and the principles of a Patient Centered Medical Home & highly functional integrated medical group.Embodies the values of a CHRISTUS Trinity Clinic physician.Provides clarity to physicians, other clinicians and staff regarding the direction and strategy of CTC; treats all with respect; is aligned with and speaks on behalf of CTC; and holds self and others accountable to do what they have committed to do.


Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.

Building Effective Teams – Blends people into teams when needed; creates strong morale and spirit in his/her team, shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Conflict Management – Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

Creativity – Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with the customers in mind; established and maintains effective relationships with customers and garnishes their trust and respect.

Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line orientated; steadfastly pushes self and others for results.

Managing and Measuring Work – Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work.


    • (S)he will at all times uphold the core values of CHRISTUS Health and CHRISTUS Trinity Clinic and participate in the mission of extending the healing ministry of Jesus Christ.
    • Participate in the recruitment and will appoint faculty for the program.
    • Lead faculty development and will evaluate and supervise the faculty.
    • Take appropriate action to correct deficiencies and to encourage continuous improvement in faculty performance.
    • Perform such duties as are necessary to maintain full accreditation by the Accreditation Council for Graduate Medical Education (ACGME).The PD will manage the program, to the best of their ability, in full compliance with the policies, procedures, and essentials of the ACGME.When the program is at risk of not being in compliance the PD will notify the DIO and the Chair of the Academic Institute.
    • Responsible for developing and working to continually improve the curriculum of the program and work with the leaders of CHRISTUS Trinity Clinic and CHRISTUS Health to improve the structure and function of the program
    • Responsible for leading recruitment of Residents and/or Fellows in the program.The PD will consider equity, diversity and inclusiveness in recruitment and supervision of residents and/or fellows.
    • Appoints and supervises a medical education committee to evaluate the program and the performance of the residents/fellows. The PD also will appoint a committee to evaluate the program annually.
    • Serves on the Graduate Medical Education Committee of CHRISTUS Health (GMEC). The PD will make recommendations to the GMEC concerning resident promotion, demotion or termination or non-renewal of contract.The PD will notify the GMEC when any significant events occur that are unexpected that they are aware of that may jeopardize the accreditation or reputation of the program.The PD will work with the GMEC or any subcommittee thereof to correct any such circumstances.
    • Be available to faculty, residents and staff for consultation regarding difficulties they experience and will offer assistance with any difficulties they are experiencing in the performance of their duties.
    • Recommend trainees to their appropriate certifying boards concerning the trainee’s suitability for admission to the relevant certifying examination.The PD will ensure that trainees are aware of certifying examinations in the Allopathic and Osteopathic professions appropriate to the program.
    • Maintain current knowledge and skills as a program director by membership in appropriate professional societies and participation in national meetings and conventions.
    • Develop and conduct appropriate programs to monitor and evaluate the appropriateness and quality of Patient care and those facilities meet Joint Commission on Accreditation of Healthcare Organizations (JCAHO).The PD will ensure that the program collaborates with other CHRISTUS and CHRISTUS Trinity Clinic departments and facilities in quality improvement programs and activities.
    • Ensure that patients are referred to the appropriate services, locations for care based on healthcare needs, quality of care provided, communication and coordination of care, and consistent with requirements of the patients managed care contract, patient request and/or availability of services.
    • Responsible for putting in place procedures that ensure appropriate coordination and supervision of services rendered to patients.
    • Coordinate and supervision of Faculty, Resident and Associate schedules.
    • Actively participate in the preparation and administration of the department’s budget and actively support negotiations regarding contracts including managed care contracts.
    • Provide care to patients commensurate with their clinical competence and currency in order to maintain and develop ongoing professional competence as a Physician.
    • Collaboratively work with all CHRISTUS and CHRISTUS Trinity Clinic administrative and clinical personnel to ensure that services provided to and by the program are consistent with the goals of the organization and consistent with the educational requirements of the program and the trainees.
    • Perform other duties that are from time to time required to ensure the effective administration and leadership of the program



    ·MD or DO degree and board certification in area of specialty by an appropriate AOA or AMA certifying board.Leadership, administrative, patient care and teaching skills are required.


  • As stated in the program requirements for the ACGME.
  • C.Licenses, Registrations, or Certifications

    ·Full unrestricted license to practice medicine in the state where the program is located. Current DEA control substance certificate.



    Max. Hours per day:02468Other









    Max. Hours per day:02468Other


    Climbing Stairs/Ladders



    Overhead reaching

    Wrist flexion/extension



    Max. Hours per day:02468Other

    Perform any lifting/carrying

    Lift/Carry objects more than

    10 lbs. per day


    Vision acuity at least 20/40 (near and far)

    Hearing acuity at least conversational

    Color perception

    Ability to speak and understand English (language)


    No travel applicable

    Minimal overnight travel (up to 10%) by land or air

    Occasional overnight travel (up to 20%) by land or air

    Moderate overnight travel (up to 30%) by land or air

    Heavy overnight travel (up to 50%) by land or air

    Extensive overnight travel (over 50%) by land or air


    All faculty and Residents of the program


    Chair, Academic Institute

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