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Work Schedule/Shift


Job ID


Req. No


Job Title

Practice Management System EMR Trainer (RN)


CHRISTUS Physician Group/Ambulatory




Not Defined






CPG Santa Rosa Med Grp Admin-47629


100 NE Loop 410
San Antonio, TX  78216


Full Time

Apply Now Practice Management System EMR Trainer (RN) Job in San Antonio

The Practice Management System & EMR Trainer is responsible for providing training to CHRISTUS Physician Group team members.

  • Deliver training to Clinician and Administrative staff members.
  • Creation of training materials and job aids.
  • Perform training needs assessment and determines scope of training to be delivered.
  • Participate in practice management system and EMR planning, testing, application support and design and build.
  • Generates reports to meet business and operational needs.
  • Serve as frontline support to address system functionality questions and issues.
  • Follows the CHRISTUS Physician Group guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
  • Stays abreast of current healthcare trends and makes recommendations for technology and process improvements.
  • Maintains strict confidentiality.
  • Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
  • Maintains established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental and infection control
  • Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Physician Group's cultural diversity objectives.
  • Supports and adheres to CPG Service Guarantee
  • Performs other related work as required.
  • A. Education/Skills
    • Bachelor's degree preferred.
    • Excellent listening, verbal and written communication skills.
    • Detail oriented.
    • Must understand the integration of applications and their impact on business processes and operations.
    • Training on an EMR or practice management system.
    • Extensive knowledge of CPT, HCPCS and ICD-9 coding principles in a multi-specialty physician practice.
    • Thorough understanding of government and commercial payer guidelines as well as reimbursement methodologies.
    • Ability to successfully perform all aspects of the physician billing cycle including initial claim submission, payer rejection resolution, denial follow-up, secondary appeal and refund processing.
    • Advanced understanding of medical terminology.
    • Ability to operate telephone, copier, fax machine and 10-key calculator by touch.
    • Ability to work independently and as part of a team.
  • Experience
    • Minimum five years of physician billing experience.
    • Experience will be considered in lieu of education.
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