Job Attributes

Work Schedule/Shift


Job ID


Req. No


Job Title

Performance Improvement-Project Manager


CHRISTUS Central Louisiana/St. Frances Cabrini




Not Defined






CHRISTUS St Frances Cabrini-40100


3330 Masonic Dr
Alexandria, LA  71301


Full Time

Apply Now Performance Improvement-Project Manager Job in Alexandria


 Coordinates organization-wide efforts to ensure that performance improvement (PI) programs are developed and managed using a data driven focus that sets priorities for improvements aligned to ongoing strategic imperatives. Assures that organization-wide PI initiatives are focused and aligned on improving operational and program efficiencies and effectiveness; participates in organizational strategic planning and provides leadership for PI policy development;



Drives results- Consistently achieving results, even under tough circumstances.

Manages conflict- Handling conflict situations effectively, with a minimum of noise.

Communicates effectively- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Directs work- Providing direction, delegating, and removing obstacles to get work done.

Builds effective teams- Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Business insight- Applying knowledge of business and the marketplace to advance the organization's goals.

Ensures accountability- Holding self and others accountable to meet commitments.

Goals -- Completes quarterly goals

Delivering the Mission -- Performs duties as defined in this job description and demonstrates mastery of role

  • Utilizes knowledge of operations and performance improvement to serve as a facilitator of hospital operational improvements, and change management.
  • Tracks implementation of performance improvement initiatives; provides ongoing analysis and reporting on initiative performance.
  • Demonstrates outstanding collaboration with leaders, Associates, and physicians, fostering productive and supportive working relationships with internal and external constituencies.
  • Serves as a change agent, assisting leaders and Associates to assimilate change in performance processes and practices.
  • Skilled in communicating effectively, facilitating group processes and training staff, preparing policy analysis, including interpreting statistics and evaluating research studies
  • Identifies and diagnoses problems early, and brings the right people together to formulate and execute a solution.
  • Builds consensus and provides strong leadership in a team environment, with the highest level of professionalism and personal integrity.
A. Education/Skills
  • A Bachelor's degree required;
  • A Master's degree preferred, in Business Administration (MBA) or Healthcare Administration (MHA) or Industrial Engineering
  • Lean trained
  • Exceptional verbal and written communication skills required;
  • High personal, ethical, and professional conduct.
  • Strong problem solving skills;
  • Excellent interpersonal skills;
  • Ability to serve as productive member and leader of team;
  • Ability to develop and present complex concepts to large audiences;
  • Excellent computer skills, including word-processing, MS Excel, database, graphics, and other relevant software.
  • B. Experience
    • Two (2) years prior experience in a performance or organizational improvement role; clinical or healthcare environment preferred
    • Demonstrated effectiveness implementing a performance improvement process that leads to positive and measurable impacts on the hospital system.
    • Professional experience collaborating with essential business partners and a track record of successfully managing professional relationships, finding common ground, and building commitment around a shared agenda with all levels of Associates
    C. Licenses, Registrations, or Certifications
    • Lean or Six Sigma Certification preferred.
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