Press ENTER to skip to the job's description    

Req. No

185245

Job Title

Patient Account Specialist Senior - TLRA Insurance

Market

CHRISTUS System Office

Category

Revenue Cycle

Facility

CHRISTUS Corp Lake Charles TLRA Office

Address

1600 Foster Street
Lake Charles, LA  70601
USView On A Map View Other Locations

Type

FULL TIME

Patient Account Specialist Senior - TLRA Insurance Job in Lake Charles

Job Description

Summary:

The Patient Account Specialist Senior is responsible for the accurate and timely billing and collecting of physician services. 

Responsibilities:

  • Responsible for performing billing, A/R follow-up and credit balance resolution activities which result in claim payment.
  • Identifies trends and their root cause to improve the effectiveness and efficiency of the physician revenue cycle.
  •  Provide excellent customer service to market personnel, insurance carrier representatives and patients.
  • Document all follow-up efforts in practice management system.
  •  Assists with patient education concerning insurance plan.
  • Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
  • Maintains strict confidentiality.
  • Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
  • Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control.
  • Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health’s cultural diversity objectives.
  • Supports and adheres to CHRISTUS Health Service Guarantee.
  • Performs all other duties as assigned.

Requirements:

  • High school diploma or equivalent; college course work a plus.
  • Ability to operate telephone, computer, copier, fax machine and 10-key calculator by touch.
  • Effective oral and written communication skills
  • Detail oriented. Ability to work independently and as part of a team.
  • Minimum three years of physician billing experience.
  • Candidate must possess the following:
  • Extensive knowledge of CPT, HCPCS and ICD-9 coding principles in a multi-specialty physician practice. Thorough understanding of government and commercial payer guidelines as well as reimbursement methodologies.
  • Ability to successfully perform all aspects of the physician billing cycle including initial claim submission, payer rejection resolution, denial follow-up, secondary appeal and refund processing. 
  • Advanced understanding of medical terminology.

Work Type:

Full Time


EEO is the law - click below for more information: 

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

Apply Now
Current Associate? Click here to apply
Not ready to apply? Join our Talent Pool

APPLICATION DOWNTIME ALERT

Our application process is being upgraded and will not be accessible between 8:00 am and 12:00 pm CST. During our scheduled downtime, you can click here to join our talent community or come back later to fill out the application process. Thank you for your patience as we upgrade our technology.

Patient Account Specialist Senior - TLRA Insurance