Press ENTER to skip to the job's description    

Req. No


Job Title

Patient Access Representative Lead - Marshall Admitting


CHRISTUS Good Shepherd


Revenue Cycle


CHRISTUS Good Shepherd Medical Center Marshall


811 South Washington
Marshall, TX  75670
USView On A Map View Other Locations



Patient Access Representative Lead - Marshall Admitting Job in Marshall

Job Description


Acts as a lead resource person to provide guidance and accountability for the Admitting department which encompasses registration, insurance verification pre-certification and cashiering. Offers suggestions to optimize staff performance through process redesign, policy/procedure implementation, communications and outcome feedback. Serves as a liaison between the Admitting Department and other Departments. 


  • High school diploma or GED required; Bachelor’s degree is preferred.
  • A minimum of three years of Patient Admitting and Registration experience or its equivalent is required.
  • Maintains current knowledge of registration processes and systems, regulation and third party payer issues, and automated systems through literature review and in-service
  • Demonstrates the ability to interpret customer requirements and recommends procedures for compliance with regulations and standards
  • Displays on-going leadership in promoting positive attitudes and ensuring exceptional customer service. Serves as a coach, mentor, team builder and facilitator 
  • Demonstrates the ability to communicate and work with physicians, physician office personnel, associates and others in order to expedite the registration process to avoid negative patient service
  • Displays creativity in making process recommendations and to implement such change
  •  Is self-directed, global thinker with the ability to work with groups as well as independently
  • Demonstrates the ability to handle a high degree of pressure, heavy workloads, multiple requests, numerous interruptions, and short deadlines in a positive manner 
  • Functional to intermediate skill level in Microsoft Office Suite including Outlook, Excel, and Power Point 

Work Type:

Full Time

Apply Now
Current Associate? Click here to apply
Not ready to apply? Join our Talent Pool

Patient Access Representative Lead - Marshall Admitting