Patient Access Representative
CHRISTUS Central Louisiana/St. Frances Cabrini
CHRISTUS St Frances Cabrini Administration Office
3330 Masonic Drive
Alexandria, LA 71301
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Patient Access Representatives provide our award winning healthcare team with comprehensive administrative support. Patient access representatives serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. Patient Access Representatives support departmental teams and interact with patients, families, and health care providers.
Responsibilities include numerous procedural requirements including data elements, insurance verification, authorization for services, collections for all patient portions including prior balances and balancing of cash at shift end. Patient Access staff is responsible for the successful financial outcome of all patient services.
- Proficiency in basic MS computer programs, telephone skills, general knowledge of printers, fax, copier, scanner, and credit card machines required
- 45 wpm typing required
- Must possess excellent customer service and organizational skills
- Must be able to communicate effectively and professionally with patients, families, insurance companies, third party payers, and medical staff both verbally and written.
- One year experience in hospital registration or a comparable position preferred
If you are looking to join a rapidly growing faith-based organization that encourages professional development, we want you to become a part of the CHRISTUS Health St. Frances Cabrini family!