Patient Access Educator II (Patient Access Center)
CHRISTUS Trinity Mother Frances
CHRISTUS Trinity Mother Frances Business Office
4542 Old Troup Highway
Tyler, TX 75707
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The Patient Access Educator II develops, implements and maintains formal new hire orientation and on-going training programs. Education will be focused on associate development to achieve data integrity as it relates to managing receivables and maximizing reimbursements. The Educator preforms Quality reviews and provides feedback to ensure high level of accuracy on all admissions. The Educator effectively conveys and communicates information and ideas to internal and external customers. This is a professional position that requires proficient teaching abilities and interpersonal skills to establish trusting relationships with Associates and Management, and is responsible for the development of improved performance competencies for the department staff.
- High school diploma/GED required.
- Call center, scheduling, pre-access and/or hospital experience is preferred.
- Minimum of one (1) year experience as a lead or supervisor is a plus.
- Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM) certification preferred but not required.