Job Attributes

Work Schedule/Shift


Job ID


Req. No


Job Title

LPN- Transfer Center


CHRISTUS Central Louisiana/St. Frances Cabrini


Nursing & Nursing Support


Not Defined






CHRISTUS LA Ministries-41000


3330 Masonic Dr
Alexandria, LA  71301


Full Time

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CHRISTUS Transfer Center LPN



The CHRISTUS Transfer Center LPN is responsible for evaluating, coordinating, processing, screening, and documentation of patient transfers into the CHRISTUS Health Louisiana/SETX System. The CHRISTUS Transfer Center LPN will collaborate with relevant business partners for appropriate level of care and transport of patients into the CHRISTUS Health Louisiana/SETX system. The CHRISTUS Transfer Center will be responsible for obtaining appropriate medical and demographic information and coordinating communication between the referring and receiving physician as well as between healthcare facilities. The CHRISTUS Transfer Center LPN will efficiently engage appropriate departments in the transfer process and will work under the supervision of the CHRISTUS Transfer Center RN.

The CHRISTUS Transfer Center LPN will utilize problem solving and customer service skills to determine the best course of action for the patient, the physician, and the hospital by working closely with facility House Supervisors, referring physicians, ED and inpatient staff to ensure the effective and efficient transfer of every patient.

This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS Health. It is expected that the associate demonstrate behavior consistent with the Core Values. The associate shall support CHRISTUS Health's strategic plan and the goals and direction of their Performance Improvement Plan (PIP)


ACTION ORIENTED -- Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.

COLLABORATE -- Building partnerships and working collaboratively with others to meet shared objectives.

CUSTOMER FOCUS -- Building strong customer relationships and delivering customer-centric solutions.

NIMBLE LEARNING -- Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

DEMONSTRATES SELF-AWARENESS -- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

COMMUNICATES EFFECTIVELY -- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

DECISION QUALITY -- Making good and timely decisions that keep the organization moving forward


1. Exhibits excellent customer service skills, including telephone and personal contact with all CHRISTUS Transfer Center groups (i.e. physicians, case managers, nurses, administrators, and colleagues).
  • Maintains a high level of professionalism at all times
  • Maintains a patient-centered mentality at all times
  • Anticipates and prioritizes critical transfer issues
  • Appropriately escalates concerns/barriers that require administrative judgment based on hospital policies and procedures
  • Accepts new assignments and performs additional duties as requested in a professional manner.
  • Working collaboratively with team members, the CHRISTUS Transfer Center LPN uses and follows specific protocols, policies, procedures and established resources to ensure appropriate and efficient transfer.
    • Maintains timely knowledge of all current and future transfer requests
    • Collaborates with CHRISTUS Louisiana/SETX hospital's ED, House Supervisors, Administrators, and physicians to ensure appropriate and timely transfer
    • Works closely and proactively with House supervisors to understand daily capacity, availability and patient flow
    • Remains proficient in EMTALA
    • Utilizes ability to organize and prioritize multiple complex tasks
    • Utilizes ability to problem solve and make decisions quickly
  • Maintains proficiency in computer systems and databases for the purpose of excellent patient care, accurate data collection, monitoring and evaluation.
    • Responds to all callers with the aid of computer systems and databased
    • Proficient in using the transfer center software
    • Knowledgeable in Meditech
    • Attends team meetings, in-services, and trainings to maintain up to date knowledge of software systems and new processes
  • Establishes and maintains a high degree of awareness and knowledge of hospital's medical staff, services and special programs.
    • Communicates with House Supervisors at CHRISTUS Louisiana/SETX hospital to access bed availability and changes in service availability, each shift
    • Collaborates with team members to maintain standard call lists
    • Regularly updates service availability and contact information
    • Stays up to date on new physician/service changes by reading emails and attending team meetings
  • Maintains professional and technical knowledge and required licensure and certifications through continuous education and professional development and accepts new assignments and performs additional duties as requested in a professional manner.
    • Maintains annual regulatory/clinical requirements and documentation per policy (i.e. annual in-services, CPR, TB testing, etc.)
    • Attends in-services and continuing education programs to enhance clinical knowledge and skill level
    • Participates in professional associations as appropriate
    • Three to five years clinical experience in an acute care hospital required (critical care or emergency department preferred)
    • Current Louisiana LPN License. Current BLS Card


      Posture Max. Hours per day: 0 2 4 6 8 Other   Standing __________

    Sitting ______________

    Kneeling/Squatting ______________

    Bending/Stooping ______________

    Pushing/Pulling 12____________

    Twisting ______________

    Other ______________

    Motion Max. Hours per day: 0 2 4 6 8 Other   Walking ____________

    Climbing Stairs/Ladders ______________

    Grasp/Squeeze ______________

    Reaching 12____________

    Overhead reaching 12____________

    Wrist flexion/extension 12____________

    Other ______________

    Lift/Carry Max. Hours per day: 0 2 4 6 8 Other Perform any lifting/carrying 12____________ Lift/Carry objects more than 50 lbs. per day As Needed______


    Vision acuity at least 20/40 (near and far)

    Hearing acuity at least conversational

    Color perception

    Ability to speak and understand English (language)


    No Travel applicable

    Minimal overnight travel (up to 10%) by land or air.

    Occasional overnight travel (up to 20%) by land or air.

    Moderate overnight travel (up to 30%) by land or air.

    Heavy overnight travel (up to 50%) by land or air.

    Extensive overnight travel (over 50%) by land or air.


    This is a staff position and does not directly supervise other Associates.


    Director, Transfer Center


    _____________________________________ ____________________________

    Associate Signature Date

    _____________________________________ ____________________________

    Supervisor's Signature Date

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