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Work Schedule/Shift

12HR Nights

Job ID

2147483647

Req. No

70055571

Job Title

IS Service Desk Tech I FT 36HRS

Market

CHRISTUS St. Vincent

Category

Information Technology

Travel

None

Facility

St. Vincent

Address

490A West Zia Rd
Santa Fe, NM  87505
USView Other Locations

Type

Full Time

Apply Now IS Service Desk Tech I FT 36HRS Job in Santa Fe

POSITION SUMMARY: Primarily works without direct supervision. Serves as a central point of contact and channel for users to communicate with the IS staff; provides software application and hardware support; identifies, records, tracks and resolves user problems. Trains other personnel and maintains procedures. Monitors multiple computer systems running various operating systems and applications to ensure high performance and availability for over 1000 users. Runs complex computer jobs, manages print and job queues, prints reports, and distributes output. Performs backups of data and programs. Communicates with vendors regarding hardware repairs and software problems. Maintains and performs preventative maintenance on hardware as assigned. Performs other duties as required. Uses experience and acquired skills to perform required tasks.

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