Field Service Technician Intern
CHRISTUS Highland Medical Center
1453 E Bert Kouns Industrial Loop
Shreveport, LA 71105
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The Field Services Technician is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Customer Support Center and the implementation of new functionality.Documentation and adherence to policies, procedures and standards of the organization is an important part of this position.The Field Services Technician is responsible for delivering high quality, cost effective solutions to all levels of users.This includes support for both the technology and processes.The Field Services Technician is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.
- High school diploma or GED and currently enrolled in Information Technology Education Program
- Basic PC, peripherals and desktop operating system knowledge.
- Basic knowledge of desktop operating system software.
- Patience, strong customer service skills.
- Valid Driver's License