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Req. No

63428

Job Title

Field Service Technician I

Market

CHRISTUS St Michael

Category

Information Technology

Facility

CHRISTUS St Michael Health System

Address

2600 St Michael Drive
Texarkana, TX  75503
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Type

FULL TIME

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Summary:

The Field Services Technician is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Customer Support Center and the implementation of new functionality. Documentation and adherence to policies, procedures and standards of the organization is an important part of this position. The Field Services Technician is responsible for delivering high quality, cost effective solutions to all levels of users. This includes support for both the technology and processes. The Field Services Technician is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.

Requirements:

  • High school or GED equivalency
  • Personal computer equipment service training or equivalent work experience recommended
  • A+ or equivalent Hardware Certification preferred or 2 years equivalent experience
  • PC, peripherals and desktop operating system knowledge
  • Knowledge of desktop operating system software
  • Project management
  • Problem solving skills
  • Patience, strong customer service skills
  • Multi-tasking ability
  • Time management
  • Detail oriented
  • Interpersonal skills
  • Two years experience supporting and maintaining PC's
  • A+ Hardware certification or equivalent experience
  • Valid Driver's License

Work Type: 

Full Time



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Field Service Technician I