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Job ID


Req. No


Job Title

EPIC Systems Analyst - Cadence


CHRISTUS System Office


Information Technology


Not Defined






CHRISTUS Information Mgmt-79100


919 Hidden Ridge
Irving, TX  75038


Full Time

Apply Now EPIC Systems Analyst - Cadence Job in Irving

The Epic Systems Analyst serves as a liaison between end-users, project team members, and other Information Management resources while providing exemplary customer service and Epic application support in assigned Epic module. Job responsibilities could include onsite go-live support, upgrade support, and ongoing application support and optimization. In addition, they work closely with the Service Desk to assist in responding to help desk tickets and end user requests through analyzing business issues/requirements, analyzing workflows, and synthesizing key messages. The EPIC Systems Analyst must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.


  • Develop, test, implement, support, and maintain Epic assigned applications, solutions and business processes to meet operational and technical requirements
  • Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
  • Translate business requirements into functional specifications and manages changes to specifications
  • Prioritize, coordinate, and implement updates and requested changes to the system; reviews and tests each new release; troubleshoots problems and questions from end users
  • Adhere to organization standards for system configuration and change control
  • Develop strong relationships with end user communities, customers and business partners
  • Facilitate communication with stakeholders from initial requirements to final implementation
  • Serves as a liaison between business operations and providers, internal information technology, system users and Epic, working within the defined project objectives for issue and problem resolution
  • Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate


  • Self-Development -- Actively seeking new ways to grow and be challenged using both formal and informal development channels
  • Resourcefulness -- Securing and deploying resources effectively and efficiently
  • Situational Adaptability -- Adapting approach and demeanor in real time to match the shifting demands of different situations.
  • Collaborates -- Building partnerships and working collaboratively with others to meet shared objectives
  • Solves moderate incidents without direction (Required)
  • Develops new functionality for requests with little direction (Required)
  • Ability to present complex data in meaningful method, ie., charges, graphs
  • Ability to adjust to and implement change
  • Problem Solving skills
  • Multitasking skills
  • Work as a team member
  • Proficient in Microsoft applications including Word, Excel, and PowerPoint
  • Excellent customer service skills
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
  • Strong organizational skills in managing multiple priorities
  • 5+ years of experience (Required)
  • Years of experience are determined by:
  • EPIC Application work -- 1 year (100%)
  • Non-EPIC IM Application work -- 1 year (50%)
  • Operational work congruent with module to be supported -- 1 year -- 25%
  • Associates or Bachelor's Degree, preferred
  • Certified or proficient in one or more EPIC modules (Required)
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