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Job Title

ED Care Manager / Case Management


CHRISTUS Central Louisiana/St. Frances Cabrini


Social Services


CHRISTUS St Frances Cabrini Hospital


3330 Masonic Drive
Alexandria, LA  71301
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ED Care Manager / Case Management Job in Alexandria


The Emergency Department (ED) Care Manager is responsible for establishing, coordinating and maintaining the process to increase patient throughput to the most appropriate level of care while facilitating interdisciplinary care across the continuum for the ED. The Care Manager collaborates with the patient and/or family, multidisciplinary team, physicians, community partners, and payers to ensure the patient’s progress and level of care are appropriately determined. The Care Manager has well developed knowledge and skill in patient status in the inpatient and outpatient settings and collaborates with other case managers, social workers, Patient Access, physicians and administrative leadership in the ED to determine the appropriate level of care. The Care Manager also has a robust understanding of services and resources outside of the hospital that would be of benefit to the patient and initiates referrals as indicated. This work includes patient assessment and management, resource management, identifying patients appropriate for admission, observation or outpatient status, care facilitation, discharge planning with referrals to all levels of care, and other duties related to the defined population. The Emergency Department Care Manager will function as a Case Manager, Social Worker, and Registered Nurse Utilization, as needed. This position will report to the local Case Management Director but will also be accountable to local ED leadership.



3+ years of relevant clinical case management experience in the acute care setting required

Licenses, Registrations, or Certification

RN License in state of employment or compact license


Work Type:

Full Time

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ED Care Manager / Case Management