Customer Service Rep FT/ 40HRS
CHRISTUS St. Vincent
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POSITION SUMMARY: The Customer Service Representative serves as the hospital's primary contact for all patient billing inquiries. Acts as a liaison between hospital and patients, providers, and payers for all post-care matters related to account resolution. Provides information regarding hospital billing practices, policies, and patient billing statements. Assists patients in understanding billing statements to ensure resolution of outstanding balances. Fulfills the organization's mission of care and service by providing superior customer service to the patient community.