Customer Service Rep
CHRISTUS Santa Rosa
CHRISTUS Santa Rosa Westover H-31600
11212 State Highway 151
San Antonio, TX 78251
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Patient Financial Services Customer Service Representatives perform all functions related to the support of the department; responsible for receiving, sorting, and distributing all correspondence to appropriate personnel; also responsible for responding to patient calls and patient correspondence; handles mail room functions to include USPS, Federal Express and interdepartmental mail.
High school diploma required.
One (1) year minimum experience in all phases of insurance billing and/or follow-up, preferably in health care setting.
Must be able to operate a calculator.
Must be able to handle all patient and other incoming calls in a professional manner.
Must have knowledge of computer operations for inquiry and input purposes.
Must be able to type a minimum of 35 wpm.
Must have good communication skills.