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External Applicant Current Associate

Communications Operator - Communications Job in San Antonio

Job Description

Summary:

Responsible for providing the first impression of our hospitals to all individuals who seek information, assistance placing calls and overhead paging. Under the supervision of the Telecommunications supervisor, the operator answers all incoming calls to the hospital; operates the paging systems; responds to emergency codes and equipment needs; assists in placing long distance calls as needed and authorized; monitors and operates security CCTV, emergency audio/visual functions, alarms (security, maintenance and medical) and announces emergency codes (Blue/Cardiac, Red/Fire, Gray/Disaster, Pink/Infant Abduction, etc.) Performs all duties in a manner that meets or exceeds customer expectations are required in support of the Security and Telecommunications. 

CHRISTUS Santa Rosa Health System is about people. People we meet and care for; people whose lives we enhance, and those whose lives we save. CHRISTUS is about the people who work here: our award-winning medical staff, dedicated housekeeping staff, compassionate nurses and patient-focused ancillary staff. We're about people who need us, from small bumps to massive trauma, no matter their economic bracket. We're about the people of San Antonio, New Braunfels, and all the South Texas communities we serve. Since 1869, CHRISTUS Santa Rosa Health System has grown and flourished just as South Texas has grown. We remain the only Catholic faith-based, non-profit health care system in San Antonio and New Braunfels. Our healing ministry now includes five full-service hospitals with 1,159 licensed beds, and a number of specialty centers.

If you are looking to join a rapidly growing faith-based organization that encourages professional development, we want you to become a part of the CHRISTUS Santa Rosa family!

Requirements:

• High School Diploma or equivalent is required.
  
• Two (2) years experience with PBX/Call Center or similar telecommunications equipment and personal computers is preferred.
  
• Calmly and appropriately responds to emergency situations; multi-task and prioritize, possesses problem-solving skills.
  
• Ability to multi-task, analyze and interpret information simultaneously and effectively.
• Must be able to operate a computer for inquiry and input purposes.
• Must communicate clearly and effectively with all internal and external customers to include problem identification.
• Bi-lingual English/Spanish preferred.

Work Type:

Full Time