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Work Schedule/Shift

PRN

Req. No

85601

Job Title

Clinic Patient Representative Senior - Urgent Care Clinic

Market

CHRISTUS Ambulatory Services

Category

Administrative Support

Facility

CHRISTUS Promptu Immediate Care Dowlen

Address

4046 Dowlen Road
Beaumont, TX  77706
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Type

PRN

Clinic Patient Representative Senior - Urgent Care Clinic Job in Beaumont

Summary:

Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.

  • Responsible for determining, collecting and posting co-pays and deductibles; for addressing prior balances and establishing payment plans as directed by policy and procedure; for directing patients to appropriate financial counselors as needed; for ensuring accuracy in daily reconciliation/cash management processes for site/unit
  • Responsible for prevention of injury or harm to self; for ensuring safe work environments for others
  • Assist Supervisor/Manager/Associate Director/Director in determining clinic specific policies related to front end operations
  • Decision will require knowledge and understanding of system policies; assists leadership as needed
  • Reviews material to see if necessary¬†information is on hand and is accurate. Assists other employees and/or patients with problems, as needed.



Requirements:

  • High school diploma or equivalent
  • Three or more years of experience in a health care organization
  • Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
  • Excellent interpersonal and communication skills and good math knowledge essential
  • Knowledge of managed care preferred
  • Some College preferred
  • ICD9 and CPT coding (advanced skills) preferred
  • Experience with charge posting or collections preferred


Work Type: 

Per Diem As Needed (PRN )


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Clinic Patient Representative Senior - Urgent Care Clinic