Ambulatory Service Representative - PBX Call Center
CHRISTUS Santa Rosa
CHRISTUS Santa Rosa Medical Center Tower II PBC
2833 Babcock Road
San Antonio, TX 78229
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Ambulatory Service Representative - PBX Call Center Job in San Antonio
Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.
CHRISTUS Santa Rosa Health System is about people. People we meet and care for; people whose lives we enhance, and those whose lives we save. CHRISTUS is about the people who work here: our award-winning medical staff, dedicated housekeeping staff, compassionate nurses and patient-focused ancillary staff. We're about people who need us, from small bumps to massive trauma, no matter their economic bracket. We're about the people of San Antonio, New Braunfels, and all the South Texas communities we serve. Since 1869, CHRISTUS Santa Rosa Health System has grown and flourished just as South Texas has grown. We remain the only Catholic faith-based, non-profit health care system in San Antonio and New Braunfels. Our healing ministry now includes five full-service hospitals with 1,159 licensed beds, and a number of specialty centers.
If you are looking to join a rapidly growing faith-based organization that encourages professional development, we want you to become a part of the CHRISTUS Santa Rosa family!
- High School Diploma or GED
- Proficient in software and computer systems
- Knowledgeable of business office terminology / procedures
- Ability to multi task and work under stressful situation
- Effective written and verbal communication skills
- 1+ year of customer service experience required
- Experience with medical office terminology preferred