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Job Title

Ambulatory Service Representative - Olympia Hills Surgery Center


CHRISTUS Ambulatory Services


Patient Care


CHRISTUS Ambulatory Surgery Center Olympia Hills


13525 Centerbrook
Universal City, TX  78148
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Ambulatory Service Representative - Olympia Hills Surgery Center Job in Universal City

Job Description


Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.


  • Receives and directs phone calls from patients and physician offices
  • Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria
  • Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities
  • Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns
  • Schedules urgent care appointments as needed and directed by physician
  • Greets patients for scheduled and/or urgent care appointments and procedures
  • Confirms and verifies patient demographic and insurance information
  • Collect co-payments from patients upon arrival when applicable
  • Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information
  • Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed
  • Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits
  • Reviews and audits billing discrepancy reports and researches errors for resolution
  • Verifies eligibility for procedures or tests from various health care institutions Maintains accurate and timely records, logs, charges, files, and other related information as required


  • High School Diploma

Work Type:

Per Diem As Needed

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Ambulatory Service Representative - Olympia Hills Surgery Center