Training Logistics Coordinator - Health Informatics in Tyler, TX

Summary:

Responsible for onboarding and role implementation analysis, Learning Management System (LMS) administration, and classroom operations, including reservations, registration, learner transcripts, CME credit tracking, certificate issuance, and readiness for both in-person and virtual learning environments.

Responsibilities:

• Facilitates LMS course generation, role analysis and learning assignments, scheduling classrooms, trainers, and support.
• Maintains classroom and LMS data, ensuring records are accurate, complete, and up to date.
• Orients and supports Health Informatics Learning Systems Coordinators in day-to-day activities and provide Train-the-Trainer sessions as needed for various workflows and tasks.
• Collaborates with Lead Credentialed Trainers and Principal Trainers to schedule and assign coverage for classes and support.
• Manages training support and troubleshooting tickets, including on-call services, and ensures timely responses to inquiries through shared inbox communications.
• Functions as an advocate for operational stakeholders and end users by relaying issues or opportunities for improvement to appropriate leaders.
• Performs other related duties as assigned, consistent with the scope and level of the position.

Job Requirements:

Education:

• Associate's degree in a related field required; or in lieu of an Associate's degree, a High School diploma/GED and two years of relevant work experience above the minimum qualification.

Experience:

• Two years of experience in training coordination, learning administration, or a related HR or administrative support role required.
• One year of hands-on experience administering a Learning Management System (LMS) required.
• Exceptional organizational and communication skills are required.
• Experience in a healthcare or academic medical center environment supporting clinical or operational training programs preferred.
• Experience coordinating CME-accredited programs or managing continuing education requirements for licensed professionals preferred.

License/Certification/Registration

• Certified Professional in Learning and Performance or Associate Professional in Talent Development issued by the Association for Talent Development preferred.

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

 Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time