Scheduler - Surgical Services in Corpus Christi, TX

Job Description | Job Attributes

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External Applicant Current Associate

Summary:

Responsible for coordinating and facilitating the routine activities of the scheduling department. Assists with workload by performing clerical activities necessary for the efficient and effective operation of the department.

CHRISTUS Surgical Hospital’s Operating Room (OR) is a vital part of our patient care team. Our facility has 33 beds, 11 Operating Rooms, 2 Endoscopy Procedure rooms, and 3 Isolation Rooms. We provide exceptional surgical services to a diverse patient population. Our primary surgical procedure is orthopedics surgery with a particular focus on hip and knee replacement surgery using the exclusive and less invasive MAKOplasty procedure.

In addition to orthopedics surgery, we also perform general surgery, ENT, eye, podiatry, dental, plastics, bariatrics and GYN procedures. We are committed to providing the best surgical care to our patients by focusing on their needs and maintaining a safe and comfortable environment. Our skilled surgeons and staff deliver excellent and compassionate care, resulting in superior patient outcomes.

We pride ourselves on maintaining a positive work culture that values teamwork and motivates our staff to deliver the best possible patient care. We recognize that our employees are critical to our success, and we value their contributions. We are dedicated to providing ongoing training and professional development opportunities to our staff to ensure they have the necessary skills and knowledge to provide exceptional patient care. 

Responsibilities:

• Maintains consistency with Administrative and Departmental policies with appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.
• Greets and obtains information necessary to direct patients, visitors and telephone callers to the appropriate individual or department. Uses initiative and judgment to ensure that proper attention is given to matters of priority, especially patient care complaints.
• Maintains current and accurate records in the department.
• May schedule appointments for staff informing appropriate persons, noting on schedule correct date, time, and name.
• Types correspondence, reports, etc., meeting deadlines, proof-reads to ensure accuracy and coherency, copies and distributes letters, reports, etc., as directed, maintains functional and orderly filing system for retrieval of office and patient files.
• Responsible for ensuring patient satisfaction by performing follow up phone calls with prior patients and reporting findings. 

Requirements:

Education

• High school diploma or equivalent.

Experience

• One year clerical or comparable position, preferred
• Basic Computer Knowledge
• Ability to communicate effectively, both verbally and in writing.
• Must demonstrate good interpersonal and analytical skills, the ability to work under stress and maintain composure, be able to prioritize tasks and maintain confidentiality. 
• Demonstrates excellent customer service skills.

Licenses, Registrations, or Certifications

• N/A

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time