Summary:
The Lead position has oversite of daily functional requirements for surgery scheduling and charge entry. The Lead must have In depth knowledge of the health system and has the ability to schedule all services offered by the health system without any support from leadership. Maintains the ability to schedule appropriately, keeping location instructions, patient demographics and insurance requirements in mind without any training or coaching by leadership. Accuracy level and customer service scores must be consistently >90% with the understanding that should their scores dip, an action plan up to and including demotion may occur. The employee must adhere to all employee codes of conduct to ensure their actions are consistent with the mission of CHRISTUS. This position follows departmental productivity and quality control measures as set forth by management.
Requirements:
A. Education/Skills
• High school diploma preferred; Bachelor’s Degree preferred.
• Thirty-five (35) wpm typing preferred along with the following leadership skills: team building, ability to conduct employee education, redesigns, and have effective oral and written communication skills.
• Requires thorough knowledge of computer skills and applications with emphasis on Microsoft and working knowledge of Meditech, working knowledge of a copier and fax machine preferred.
B. Experience
• In lieu of Bachelor’s Degree, a minimum of three (3) years of directly related experience.
• Working knowledge of insurance requirements, authorizations and basic coverage.
C. Licenses, Registrations, or Certifications
• N/A
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
300241
Scheduler Lead, Ambulatory Surgery Center - Full time
FULL TIME
5 DAYS - 8 HOURS
Administrative Support
CHRISTUS Outpatient Pavilion St. Elizabeth
755 North 11th Street
Beaumont, TX 77702
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