Patient Experience Representative Service Excellence/Per Diem in Santa Fe, NM

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Requirements

MINIMUM QUALIFICATIONS:

EDUCATION:  High School Diploma or equivalent.

CERTIFICATION/LICENSES: BLS issued by American Heart Associate is preferred. 

SKILLS:

• Hospitable and sensitive to needs and feelings of others
• Passion for making people feel welcome
• Comfortable talking to and greeting patients, associates, and visitors
• Ability to enforce challenging restrictions in time of infectious disease outbreaks.

EXPERIENCE: One year experience working in customer service preferred.

NATURE OF SUPERVISION:

-Responsible to: Patient Experience Manager

ENVIRONMENT:

-Bloodborne pathogen:  A - Requires knowledge and practice of safety standards.

-Bloodborne pathogen:  B – If involved in clinical contact

PHYSICAL REQUIREMENTS: Required to speak, listen and communicate with a wide variety of persons.  Requires a very high level of customer service skills.  Requires moderate physical effort (lift or carry up to 50 pounds).