Summary:
The Care Manager (CM) III works in collaboration with the patient/family, physicians, and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating, and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating the efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies, and procedures, and continually assures regulatory compliance.
Requirements:
A. Education/Skills
• BSN or Masters Degree in Social Work (MSW) required or demonstrated success in CHRISTUS Care Manager II position for at least 5 years on top of the required experience (in lieu of education requirement) which includes:
- Demonstrated leadership skills – formal or informal.
- Demonstrated willingness to mentor team members including onboarding and orienting new associates.
- Demonstrated problem-solving skills.
- Demonstrated a positive approach in difficult and challenging situations.
- Demonstrated agent for change and change management.
B. Experience
• 5 years of experience in the clinical setting with at least 3 years in the acute care setting required.
C. Licenses, Registrations, or Certifications
• RN or LCSW in the state of employment is required for new hires.
• LMSW is accepted for associates with 5+ years of demonstrated success and experience in a CM II role within CHRISTUS Health.
• CM Certification preferred.
• BLS preferred.
Work Type:
Full Time
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208057
Care Manager III, Case Management - Full time
FULL TIME
Social Services
CHRISTUS Ochsner Health Southwestern Louisiana
524 Dr Michael DeBakey Drive
Lake Charles, LA 70601
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