Patient Access Educator II - Business Office in Tyler, TX

Job Description | Job Attributes


The Patient Access Educator II develops implements and maintains formal new hire orientation and on-going training programs. Education will be focused on associate development to achieve data integrity as it relates to managing receivables and maximizing reimbursement. The Educator performs Quality reviews and provides feedback to ensure a high level of accuracy on all admissions. The Educator effectively conveys and communicates information and ideas to internal and external customers. This is a professional position that requires proficient teaching abilities and the interpersonal skills to establish trusting relationships with Associates and Management, and is responsible for the development of improved performance competencies for the department staff.


  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Develops implements and maintains new hire orientation and on-going training programs.
  • Identifies on-going educational needs for internal and external customers.
  • Monitors associate accuracy; provides feedback and individual training to enhance performance.
  • Maintains knowledge of current regulatory rules and requirements (e.g. JCAHO, HIPAA, CMS, and other federal and state guidelines).
  • Maintains knowledge of reimbursement requirements for all payers.
  • Participates in the development and testing of system applications and provides training.
  • Possesses thorough knowledge of personnel, administrative, and department policies and procedures.
  • Communicates effectively all aspects of Patient Access utilizing multiple resources.
  • Available to provide assistance to associates on a real time basis to address questions and operational issues.
  • Completes required training as needed.
  • Performs all other duties as assigned.


  • High School Diploma or equivalent years of experience required.
  • 1 – 3 years of experience preferred.

Work Schedule:


Work Type:

Full Time

EEO is the law - click below for more information:

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

Apply Now
Current Associate? Click here to apply
Not ready to apply? Join our Talent Pool

Job Attributes

Job ID


Job Title

Patient Access Educator II - Business Office

Job Type


Job Category

Revenue Cycle


CHRISTUS Trinity Mother Frances Health System
4542 Old Troup Highway
Tyler, TX  75707 View on a map


Occasional Overnight Travel Up To 20 Percent

Patient Access Educator II - Business Office

This jobs functionality is being updated, please use the search jobs page and filter by location.