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Job Title

Senior Scheduler - Pain Management


CHRISTUS Trinity Mother Frances


Administrative Support


CHRISTUS Mother Frances Hospital Jacksonville


2026 South Jackson
Jacksonville, TX  75766
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Senior Scheduler - Pain Management Job in Jacksonville


In depth knowledge of the health system and has the ability to schedule all services offered by the health system without any support from leadership. Maintains the ability to schedule appropriately, keeping location instructions, patient demographics and insurance requirements in mind without any training or coaching by leadership. Accuracy level and customer service scores must be consistently>90% with the understanding that should their scores dip, an action plan up to and including demotion may occur. The employee must adhere to all employee codes of conduct to ensure their actions are consistent with the mission of CHRISTUS Trinity Mother Frances Health System as we continue to extend the Healing Ministry of Jesus Christ. This position follows departmental productivity and quality control measures as set forth by management.


  • High school diploma or equivalent
  • Some knowledge of managed care
  • Excellent interpersonal and communication skills and good math knowledge essential
  • Experience with PCs, Excel, Word Processor and email • Comfortable using a computer
  • 10 key, general office machinery • Self-motivated and self-directed, dependable, strong organizational and prioritization skills, excellent customer service skills, and strong problem solving skills
  • Preferred: Knowledge of health insurance and managed care concepts and requirements. Associates in Medical Office Management, business or accounting.
  • Knowledge of basic accounting principles
  • 1-2 years’ experience in a medical office environment
  • Preferred: Strong accounting/bookkeeping or banking background
  • 3-4 years’ experience in a medical office environment preferred
  • Must obtain expertise and knowledge of health insurance verification and precertification as well as broad and thorough knowledge of Third Party Payer Issues
  • Coding experience and medical office management certificate preferred

Work Type: 

Full Time

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Senior Scheduler - Pain Management