RN Patient Navigator FT/40HRS
CHRISTUS St. Vincent
Nursing & Nursing Support
490A West Zia Rd
Santa Fe, NM 87505
Responsible for managing, coordinating and integrating all Care Coordination services in a Patient-Centered-Medical-Home environment within CSV Medical Group Clinics for patients with serious illness. Provides Care Coordination services to patients based on person-centered acuity and leads and coordinates patient care coordination interdisciplinary team in a clinic setting. Contributes to a cooperative and accountable working relationship with other members of the palliative care interdisciplinary team toward the goal of providing continuous services. Promotes optimal person-centered care that supports and empowers individuals, respects individual choices and meets health care needs of patients. Offers individualized services to patients, families and caregivers to optimize timely access to quality medical, social and environmental services. Works with the team on development of protocols and clinical-related processes. This position will work closely with the inpatient palliative care team and may be required to provide cross coverage and on call duties.
EDUCATION: Registered nurse,BSN in Nursing preferred.
CERTIFICATION/LICENSES: Current New Mexico Nursing License
SKILLS: Considerable knowledge of health care facilities, policies and issues, and of the full spectrum of community patient care services. Considerable knowledge of health care and social management principles, practices and procedures of Patient Centered Medical Home as prescribed by NCQA standards. Ability to coordinate various functions and activities for maximum cooperation and integration of services providers and persons receiving care within a clinic for continuum of care services. Ability to direct, instruct and advise staff, and to receive and effectively react to day-to-day problems. Ability to work effectively within an interdisciplinary team; Ability to promote a cohesive team approach to patient care; Ability to work independently. Ability to teach people with various learning styles.
Ability to utilize strong communication skills, both written and oral, and effectively demonstrate an interactive style of care coordination. Ability to understand and implement sensitivity and culture of care measures appropriate to a diverse population. Ability to work with various levels of the organization including clinical, financial, administrative and medical staff. Strong computer skills.
EXPERIENCE: Minimum of five years of experience in a health care setting, working with serious illness, and related experience with interdisciplinary teams, performance improvement, care coordination and population health.
NATURE OF SUPERVISION: Director of Palliative Care
ENVIRONMENT: : Multiple settings and variable unpredictable situations including inpatient, specialty and primary care settings. Exposure to infectious diseases and intermittent exposure to blood, excrements, odors and noise.
PHYSICAL REQUIREMENTS: Ability to move around settings of care. Requires close work, good vision, dexterity to write as well as to use computer keyboard. Ability to handle stressful situations.