Job Attributes

Work Schedule/Shift

Not Available

Job ID

5000433645106

Req. No

70032883

Job Title

Pre-Access Representative - Full Time

Region

CHRISTUS St. Vincent

Category

Customer Service

Division

Not Defined

Company

CHRISTUS Health

Travel

None

Facility

Not Defined

Address

490A West Zia Rd
Santa Fe, NM  87505
US

Type

Full Time

Apply Now Pre-Access Representative - Full Time Job in Santa Fe

ThePre-AccessRepresentative is responsible for carrying out the necessary scheduling/pre-registration processes to ensure complete readiness of the pre-encounter for patients accessing scheduled procedures. This includes multiple diagnostic areas within CSVRMC such as CT, MRI, Ultrasound, Nuclear Medicine, X-ray, Sleep Study, EEG, Echo-Vascular, and Surgery. The Pre-Access Representative ensures that all data is accurate including demographic and financial information for each account, selecting appropriate patient type and medical service based on the department and services required, ensures each patient is assigned only one medical record number, prioritizes and completes scheduling/pre-registration process for accounts in a consistent, courteous, professional, accurate and timely manner. Pre-Access Representative has numerous procedural requirements including data elements such as insurance verification, authorization for services, admitting diagnosis, physician information and collections of all self pay portions including prior balances. Pre-Access Representative is responsible for the successful financial outcome of all patient services. Pre-Access Representative communicates directly with patients, families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance and good communication skills, as well as dependability, flexibility, and team work.

EDUCATION: High school diploma or equivalent required. Bachelors or Associate degree preferred with emphasis in health/business related field.

CERTIFICATION / LICENSES: N/A

SKILLS:

  • Detailed working knowledge of third party payers, insurance verification and authorization requirements.
  • Demonstrate proficiency and knowledge of Patient Access/Pre-Access operations.
  • Ability to operate general office equipment.
  • Excellent communication and organizational skills.
  • Demonstrate excellent customer service skills.
  • Must be able to follow detailed instructions and perform repetitious tasks.
  • Typing 45 wpm required.
  • Ability to work in stressful situations

EXPERIENCE: At least five years experience in hospital registration/scheduling or a comparable position preferred.

NATURE OF SUPERVISION:

-Responsible to: Patient Access Manager

ENVIRONMENT:

-BLOODBORNE PATHOGEN - A

General office environment, frequent contact with patients, VDT exposure.

PHYSICAL REQUIREMENTS: Long periods of sitting, escorting patients to their area for service. Keyboard use with sound ergonomic principles. Must be flexible in work schedule.

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