Req. No
10194
Job Title
Patient Ambassador ECC Emergency Care
Market
CHRISTUS Santa Rosa
Category
Patient Experience
Facility
CHRISTUS Santa Rosa Hospital Westover Hills
Address
11212 State Highway 151
San Antonio, TX 78251
US
Type
FULL TIME
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Apply Now Patient Ambassador ECC Emergency Care Job in San Antonio
Summary:
The Emergency Department Patient Experience Ambassador is responsible for creating and maintaining an environment of service excellence through positive interactions with patients, families, visitors and the health care team. The patient experience ambassador is responsible for greeting, directing and proactively providing information to patients and families.
Requirements:
High School diploma or equivalent required. College education preferred
Basic computer skills
Ability to multitask and work in a busy, stressful environment
Self Directed, takes initiative
Excellent communication skills
Excellent customer service and complaint resolution skills
Bilingual preferred
Prior experience with customers and demonstrated excellent customer service skills is preferred
Work Type:
Full Time